Last updated: September 2026

Privacy Policy

Plain-English summary: we use your service-request details to help with your vehicle, and we don't sell your personal information.

This Privacy Policy explains how NorthSide Garage ("we," "us," or "our"), located at 211 26th Ave N, Minneapolis, MN 55411, handles the information you provide through this website. By using the site or submitting the service request form, you agree to the practices described here.

Information We Collect

When you submit the service request form, that includes your name and phone number, and — if you provide them — your email address, vehicle details, the service you're interested in, a preferred date, and a description of what's going on with your vehicle.

We do not require you to create an account, and we do not run advertising trackers or third-party analytics that profile you across the web.

How We Use Your Information

• To contact you about your service request and provide a quote.
• To schedule and carry out work on your vehicle.
• To keep a record of the work we've done for you.
• To respond to questions you send us.

We do not use your information for anything you didn't reach out to us about.

How Your Information Is Handled

When you submit the service request form, the details are delivered to us by email through a third-party email-delivery service so our team can follow up. We use Brevo for email delivery and Vercel for website hosting. They process request data as needed to operate these services. Hosting security logs may include IP addresses and request information. If you follow a directions or review link to Google, Google receives the information associated with that visit under its own privacy policy.

If you choose Text Ahmed, your messaging app opens a message for you to review and send. Text messages are handled by your messaging provider and carrier, and your usual messaging rates apply.

Sharing Your Information

We do not sell, rent, or trade your personal information. We share it only where necessary to provide the service you requested (for example, ordering a specific part for your vehicle) or where required by law.

Data Retention

We keep service-request and repair records for as long as needed to serve you and to meet ordinary business and legal requirements. You can ask us to delete information we hold about you, and we'll do so where we're not required to keep it.

Your Choices

You're never required to give us more than you're comfortable sharing — though we do need a name and a way to reach you in order to help. To ask what we have on file, correct it, or have it removed, contact us using the details below.

Children's Privacy

This website is intended for adults seeking auto-repair services and is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. When we do, we'll revise the "last updated" date above.

Contact Us

Questions about this policy or your information? Reach us at info@northsidegarage.org or (612) 522-4246, or stop by 211 26th Ave N, Minneapolis, MN 55411.

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